Alcatel-Lucent OmniPCX Office
Alcatel-Lucent OmniPCX Office Communication Server is a pre-configured server which allows small and medium businesses to enjoy enterprise-class business telephony. The OmniPCX Office is easy to deploy and manage, and is extremely cost effective. Installing an OmniPCX Office is the first step to improved customer service, enhanced business operations, and reduced operational risks.
The OmniPCX Office also supports call center, softphone and third-party XML applications.
Features
– An integrated, modular, state-of-the-art communication server that supports advanced TDM and IP business-class telephony
– Complete, user-friendly voice communications including embedded voicemail, personal assistant, automated attendant and integrated CTI server
– Supports analog, digital, IP and mobile phones and PC softphones
– Pre-announcement: on-hold music and messages
– Automated attendant: voice-activated management of incoming calls
– PIMphony Basic PC telephony (upgrades to PIMphony Pro and PIMphony Team also available)
– Call-forwarding: automatic transfer of incoming calls
– Automatic call distribution: call-routing software
– EasyContact Call Center (can be upgraded to OmniTouch Contact Center Office)
Available models:
| – S Model: for 6 to 20+ users |  |
| – M Model: for 15 to 60 users |  |
| – L Model: for 30 to 90 users |  |
| – XL Model: for up to 200 users |  |
Alcatel-Lucent OmniPCX Enterprise Communication Server
The Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communication server platform that provides multimedia call processing for both Alcatel-Lucent and third-party clients/phones.
The OmniPCX Enterprise Communication Server combines traditional telephone functions with support for Internet-based telephony and multimedia communication to create rich call-handling applications that deliver world-class business telephony features for medium, large, and very large sized companies. This suite of unified communication applications, includes a Web softphone, along with unified messaging and personal assistant applications.
The Alcatel-Lucent OmniPCX Enterprise CS provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux, XML, SIP, VXML technologies, and open standard practices such as QSIG, H.323, CSTA, and SIP.
Alcatel-Lucent OmniPCX Enterprise CS
The Alcatel-Lucent OmniPCX Enterprise CS provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux, XML, SIP, VXML technologies, and open standard practices such as QSIG, H.323, CSTA, and SIP.
It offers broad scalability ranging from 10 to 100,000 users who can be spread across multiple geographical sites. Plus, it offers highly reliable, real-time, carrier-grade performance solutions with an unmatched 99.999% uptime.